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There is no substitute
for personally interviewing job candidates. However, the focus of the
personal interview has dramatically changed. Recent advances in assessment
technology have brought about significant advances in the quality of information
provided by assessment instruments. The purpose of this article is to
encourage you to explore some of the possibilities available with these
new selection tools.
Use assessments earlier in the process. It saves
time and money. Too often companies conduct multiple interviews with a
candidate, consuming many hours of time before using an assessment instrument.
When the candidate is found to be a poor match for the job in question,
the company finds itself in a quandary: Believe the interviews or believe
the test? Experience has shown in far too many cases, that the assessment's
objective information was more reliable. A more effective and economical
strategy is to limit the initial interview to a brief meeting with the
candidate to satisfy any critical elements of job suitability, such as
certain skills or education, available transportation, availability for
the position, grooming, language capability, etc. If that brief interview
finds the candidate worthy of further investments of time and money, the
next step is to complete a quick survey, such as FirstView™, which is
designed to assess the candidate's suitability for the position. This
allows you to screen out unsuitable candidates before spending hours of
valuable management time.
Professional interviewers feel that "at best",
they can avoid poor performers 70% of the time. This is sometimes possible
with unlimited interviewing time, using the most sophisticated interviewing
techniques. With tools like FirstView, an average manager, with little
training in interviewing, will have a higher success rate than the professionals.
With such tools, an experienced interviewer can discover remarkable insights
into a candidate's future performance and even their future potential
in other positions.
New assessment tools provide interview questions
selected specifically for each candidate. These questions direct your
attention to each candidate's challenges in a particular job. Our reports
include behavioral event interview questions for the selected Job Category.
These questions are selected based on the candidate's traits and/or abilities
measured by the assessment. You have a choice of 4-5 behavioral interview
questions per trait. The Report also alerts you to areas of concern that
are critical to job performance in a particular Job Category.
Assessments can provide up to one-third (1/3) of
the information for a hiring decision. You must obtain the other two-thirds
(2/3) utilizing interviews, background checks and other resources. Assessments
can tell you how well a candidate's personality traits and cognitive abilities
match the traits and cognitive abilities required for success in a particular
job. Then you add your own questions, which are typically more directed
at exploring the candidate's skills, experience, and personal attitudes
and values, to what the assessment provided. These other "non-assessment"
activities enable you to determine how well the candidate matches your
company's culture. It also allows you to determine how well their skills
and experience match those necessary for the job. These three sets of
information (assessment for personality traits and cognitive abilities,
review of skills and experience, and interviews to determine company fit
and attitudes), plus references, background checks, and other possible
sources, combine for a fairly complete picture of probable job performance
and one that is a sound basis for a hiring decision.
Once suitable candidates have been identified, your
interview time can be used to examine
how the candidates' skills and experience can be integrated into the company
to the greatest advantage. By screening out unsuitable candidates, assessments
free you from trying to answer the question, "Can this person do
the job?" You can use your interview time to answer the question,
"Which of the candidates who fit the job can do the job best?"
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